Resume

Summary

A Senior Technical Writer with a proven track record of creating clear, comprehensive documentation that bridges the gap between complex technical concepts and user understanding. Specialized in API documentation, user guides, and technical content strategy with a focus on improving user experience and developer adoption.

Extensive experience across fintech, healthcare, and enterprise software industries, with expertise in content design, pre-release software testing, functional validation, and creating documentation that serves as both reference material and educational content for diverse technical audiences.

Core Competencies

Documentation Types

  • API Documentation
  • User Guides & Tutorials
  • Technical Specifications
  • Release Notes
  • Knowledge Base Articles

Technical Skills

  • REST API Documentation
  • GraphQL Documentation
  • DITA Information Framework
  • Software Testing
  • Functional Validation
  • Content Strategy

Tools & Technologies

  • Markdown & GitHub
  • Visual Studio Code
  • Jira & Confluence
  • Readme.io & Postman
  • Oxygen XML Editor
  • Cloud-based Documentation Tools

Work Experience

Senior Content Designer

Khoros

May 2021 - July 2025

Technical Writer

Finastra

Sep 2020 - Apr 2021

Technical Writer

NextGen Healthcare

Feb 2019 - Aug 2020

Technical Writer

Capgemini

Aug 2016 - Feb 2019

Education

Master of Business Administration (MBA)

Pondicherry University, Puducherry

International Business

2021

Bachelor of Engineering (B.E.)

Anna University, Chennai

2015

Let's Work Together

Interested in discussing how my technical writing expertise can help your project? I'd love to hear about your documentation needs.